FAQs
No. Most of our Chelmsford clients work with us entirely remotely — by phone, video call, or email. The mortgage process doesn't require face-to-face meetings, and we're used to working around busy schedules, including London commuters.
Our fee depends on the type of mortgage. Remortgages are free — we're paid by the lender. For purchase mortgages and more complex cases, we charge £195. Full details are on our fees page.
Yes. New build mortgages come with specific considerations — shorter mortgage offer validity periods, developer incentives that can affect lending, and the need to move quickly when exchange deadlines loom. We're familiar with Chelmsford's new build market and can help you navigate those pressures.
Absolutely. A significant number of our Chelmsford clients are self-employed or work as contractors — often London-based businesses where the owner has moved out to Essex for more space. We specialise in self-employed and contractor cases and know which lenders will treat your income most favourably.